Lift Wangara

The Challenge

LiFT Gym Wangara is a fitness centre in Perth’s northern suburbs, near Greenwood, Western Australia. With a strong local following built through word of mouth and consistent results, the gym had established itself as a go-to spot for weights, functional training, and group classes.

Behind the scenes, however, the business was running on a patchwork of disconnected tools — a third-party booking system, manual membership spreadsheets, and social media for most communications. The owner wanted a single branded app that could unify the experience: memberships, bookings, payments, and member engagement in one place.

Our Solution

Ashgrey Digital built a branded mobile app for LiFT Wangara on iOS and Android, with Stripe payments and Zapier-powered member engagement.

Membership Management

A complete digital membership experience:

• Sign-up and onboarding — new members join directly through the app with plan selection and payment
• Plan management — view membership details, billing dates, and upgrade or downgrade options
• Casual access — day pass purchases for visitors and trial members
• Member profiles — track attendance, favourite classes, and personal training history
• Family accounts — manage multiple memberships under one household

Class Booking & Timetable

Keeping the gym floor organised:

• Weekly timetable — browse group classes with real-time capacity and instructor details
• One-tap booking — reserve spots in popular sessions before they fill
• Waitlisting — automatic notification when a spot opens up
• Facility info — equipment lists, opening hours, and gym policies in one place
• Push notifications — class reminders, schedule changes, and gym announcements

Payment Integration via Stripe

Seamless payments that just work:

• Recurring membership billing with automatic card charging
• Casual day pass and class pack purchases
• Payment history and automatic receipt generation
• Failed payment handling with automated retry and member alerts

Automated Workflows via Zapier

Reducing admin and improving member retention:

• Welcome sequences for new members with orientation and getting-started guides
• Membership renewal reminders sent before expiry
• Win-back campaigns triggered when members haven’t visited recently
• Class booking confirmations and day-before reminders
• Milestone celebrations (100th visit, 1-year anniversary)

The Results

• Branded gym app that members use daily on iOS and Android
• Membership sign-ups streamlined — from enquiry to paying member in minutes
• Class bookings centralised — no more third-party scheduling tools
• Member retention improved with automated engagement workflows
• Admin workload reduced — freeing the team to focus on coaching

“Ashgrey Digital gave us an app that feels like it was made for our members. Everything runs through one place now — it’s been a game changer.” — Chris Goodall, Owner, LiFT Gym Wangara